FAQ

Yes, we do offer complimentary parking, however, parking bays are limited. This is a self-parking service.

Yes, WIFI is complimentary.

Check-in is from 2pm
Check-out is at 11am

Early check-in and late check-out are available at an additional cost. Contact reception to arrange this request.

Monday to Sunday: 9am to 5pm.

Please contact reception on the day of arrival should you be arriving outside these hours so we can inform you on our after hours procedure.

Yes, rooms are serviced daily.

Pool / Beach towels are complimentary.

Refer to your booking confirmation.

No Shows will result in full accommodation amount being charged to the credit card.

It is common practice for hotels in any country to ask for credit card details at check in as security against damage / unpaid accounts, a $200 pre authorisation is held until check out.

Waterfront Whitsunday Retreat is 18+ and does not allow guests under the age of 18 years.

Yes, refer to our Travelling to Airlie Beach section for more information and to book your transfers.

See our Contact Us page for  more on how to get to our hotel.