FAQ

Yes, we do offer complimentary parking, however, parking bays are limited. This is a self-parking service.

Yes, WIFI is complimentary.

Check-in is from 2pm
Check-out is at 10am

Early check-in and late check-out are available at an additional cost. Contact reception to arrange this request.
For departures prior to 9:00am, please contact reception the day prior to your departure so we can advise you where to return the apartment key and also settle any outstanding accounts.

Monday to Sunday: 9am to 5pm, Public Holidays: 9am to 2pm

If you are arriving outside of our reception hours, please contact reception on the day of arrival so we can inform you on our after hours procedure.

We offer fully self-contained, self-catering accommodation. Daily servicing is not provided.
On arrival we provide a starter pack in your apartment consisting of tea, coffee, milk, toilet tissue, soap and shampoo along with bed linen, bath towels, bath mat and tea towel. All other personal items should be brought with you.  Pool / Beach towels are available for hire from reception for $5 for your entire stay.

Pool / Beach towels are available for hire from reception for $5 for your entire stay.

Refer to your booking confirmation.

No Shows will result in full accommodation amount being charged to the credit card.

It is common practice for hotels in any country to ask for credit card details at check in as security against damage / unpaid accounts, a $200 pre authorisation is held until check out.

Yes, refer to our Travelling to Airlie Beach section for more information and to book your transfers.

See our Contact Us page for  more on how to get to our hotel.