Grand Mercure Apartments Magnetic Island FAQ
Magnetic Island is a stunning Great Barrier Reef island just off the coast of Townsville in North Queensland, Australia.
The primary and most popular way to reach Magnetic Island is by ferry. Magnetic Island ferries offer convenient and regular services from Townsville, ensuring easy access to this idyllic escape.
Passenger Ferry: High-speed catamarans provide a swift journey for passengers. The passenger ferry departs from the Breakwater Ferry Terminal, also known as the Townsville terminal or Breakwater Terminal, located in South Townsville. This passenger ferry service is efficient, taking approximately 20-25 minutes to reach the island. Services run frequently throughout the day, so while pre-booking isn’t always strictly necessary for walk-on passengers, it’s advisable during peak seasons or for specific departure times to guarantee your spot.
Car Ferry: Can you take a car over to Magnetic Island? Yes, you can certainly take a car on the ferry to Magnetic Island. A dedicated car ferry service also operates from the South Townsville area. This is ideal if you plan to explore the island extensively at your own pace and prefer the convenience of having your own vehicle. The car ferry typically takes a bit longer than the passenger ferry, around 40-45 minutes.
This depends on your itinerary and how long you plan to stay. For a short day trip, relying on the island bus or hiring a scooter might be sufficient. However, for an extended stay or if you plan to visit some of the more secluded areas or engage in extensive activities, taking your own car can offer greater flexibility and convenience.
If you don’t want to drive,there is a local bus service that connects the main townships and attractions. You can also hire scooters or bicycles for a fun way to explore the island. Many popular spots are also accessible via walking trails.
Yes, the hotel does offer parking with a cost of $10 per night, per vehicle. Parking bays are limited and is a self-parking service. We offer FREE parking for Accor Members. Not a member? Join for FREE!
Yes, WIFI is complimentary.
Check-in is from 2pm
Check-out is at 10am
Early check-in and late check-out are available at an additional cost. Contact reception to arrange this request.
Monday to Saturday: 9am to 5pm, Sunday and Public Holidays: 9am to 2pm
If you are arriving outside of our reception hours, please contact reception on the day of arrival so we can inform you on our after hours procedure.
We offer fully self-contained, self-catering accommodation, daily servicing is not provided. On arrival we provide a starter pack in your apartment consisting of tea, coffee, milk, toilet tissue, soap and shampoo along with bed linen, bath towels, bath mat and tea towel. All other personal items should be brought with you. Pool / Beach towels are available for hire from reception for $5 for your entire stay.
Pool / Beach towels are available for hire from reception for $5 for your entire stay.
Refer to your booking confirmation.
No Shows will result in full accommodation amount being charged to the credit card.
It is common practice for hotels in any country to ask for credit card details at check in as security against damage / unpaid accounts, a $200 pre authorisation is held until check out.
See our Contact Us page for more on how to get to our hotel.
Please see detailed information on Accessibility.
Blocks 1, 4, and 5 are equipped with lifts. All blocks have stairs with handrails.
The Oceanview rooms are accessible via stairs only.
Resort View and Ocean Front rooms have lift access.