Property Management

Joining at Hotel Group means stepping into a network built on trust, performance and a shared pursuit of sensational returns.

Investment Confidence

• Secure, long-term management of your asset
• Proven performance across diverse markets
• Strong occupancy potential driven by strategic revenue management.

Professional Operations

• Trusted branding with a reputation for excellence
• Experienced on-site teams handling reception, housekeeping, and maintenance
• Professional guest service teams committed to flawless, end-to-end guest care.

Hassle-Free Ownership

• No maintenance coordination responsibilities for owners
• Streamlined accounting and transparent financial reporting
• Regular performance updates and open communication.

Personalised Guest Experience

• In-person check-in and tailored concierge-style service
• Tour bookings, local recommendations, and curated experiences
• Strong guest relationships that drive repeat visitation.

Marketing Power & Industry Reach

• Global multi-channel exposure: digital, print, social, and trade
• Representation at international and domestic tourism events
• Strategic partnerships with Tourism Australia, Tourism Events Queensland, airlines, and influencers
• Membership with key tourism bodies for credibility and visibility.

Network Advantage

• Group promotions that amplify exposure and drive bookings
• Shared standards of excellence across all locations
• A reputation that attracts discerning guests and loyal repeat visitors
• Preferred Pricing with local suppliers
• Owner preferred accommodation rates across at Hotel Group properties.

Membership & Strategic Partnerships

at Hotel Group’s commitment to excellence extends beyond our properties, it’s reflected in the company we keep. We proudly align with leading industry bodies, tourism authorities, and accreditation programs that share our values of quality, innovation, and guest-centric service.

These partnerships aren’t just symbolic they’re strategic. They provide our member properties with:

• Credibility and trust through recognised standards and certifications
• Access to insights that shape industry trends and elevate operational excellence
• Visibility and reach through joint marketing, awards programs, and destination campaigns
• Advocacy and support in shaping the future of tourism and hospitality.

Awards & Recognition 
Being part of at Hotel Group means joining a collective that’s committed to excellence. at Hotel Group is always:

• Elevating guest experiences
• Championing regional tourism
• Setting new benchmarks in hospitality.

“An offsite agent manages from a distance. We live and breathe your investment, on-site, in real time, with eyes on every detail. That’s the difference between oversight and ownership.” Jeff Aquilina, Managing Director at Hotel Group